Frequently asked questions

OUR SNACKS

Magic mushrooms?


Medicinal mushrooms are magical in the way that they allow their medicine to unfold within the body, however they are NOT the psychedelic kind. We like to call them the CBD of the mushroom world.




How can I get them?


Go on to the shop tab on our website. After you fill your basket with the shroom goodies you would like you can select the option you would prefer to get them.

We can send them to you by post, hand deliver them if you live in London on the first Sunday of the month or you can collect them from us in Wembley or Kensal Green.
Due to Mr Covid being around we are currently posting your orders out every Thrusday and doing London-Chigwell-Watford non contact hand deliveries every Saturday.




How many grams of herbs and mushrooms are in each snack?


We use about 0.5-1g of herbs and dual extracted mushrooms in each snack.




How many can I eat in one go or day?


Generally when starting to take medicinal mushrooms and herbs we recommend taking them daily in small doses, this allows you to develop an understanding and awareness of how the herbs are unfolding their medicinal magic for you. We suggest eating no more than 4 of the same snacks in one go to start with. Our treats are quite filling so we'll be surprised if you manage more than 3. Trust your body’s innate wisdom and intuition. Your body will let you know if you need more or less as you experiment. Some customers feel really relaxed after eating one brownuffle others report the same after 2 or 3. We encourage you to discover your own personal Myshrooms Snack dose.




Will I feel anything?


This is very subjective as we all have different body systems. What you feel will depend on your level of internal awareness, constitutional sensitivity and current health condition. The medicinal benefits of these mushies and herbs come with consistency and accumulate over time. Apart from indulging in our snacks we would recommend consuming these on their own regularly for at least 30-100 days to really allow the medicine to unfold within your system. Some customers have reported sleeping really well after eating our snacks and others have said they felt a lot more energised. As long as you are taking the herbs they will be working their magic for you.




Allergen information


All Myshroom snacks are free from GLUTEN, DAIRY and EGGS. However there may contain traces of SOYA, CELERY, SESAME & NUTS. We don't use nuts in all of our products, but we cannot guarantee NUT free, due to them being made under the same premises.




How do I store my snacks?


Storage instructions can be found on every product page on the website.

Generally we recommend refridgerating your snacks as soon as you get them. They should keep for 3 - 7 days.
However if you are someone who can't help but keep the fridge door open for long periods of time they might not last as long.




Are Myshrooms Snacks suitable for diabetics?


As I'm not a nutritionist I can't give this advice. If in doubt, please talk to your doctor/health adviser.




Can I freeze my snacks?


Yasss! If you are going to freeze some then make sure you get them in the freezer on the day they arrive. To defrost, take one out of the freezer 30 min before you want it. Eat within 24 hours. Our Snyckers and Twix bars can actually be eaten straight out of the freezer. They are gooier than normal and absolutely delicious.





REFUNDS

Do you offer refunds?


Due to the perishable nature of my products, unfortunately I am unable to offer refunds. Once you have placed an order, it is your responsibility to be available to receive the delivery. Please bare in mind the products are delicate & may break easily & on rare occasions they may not have been handled with care & items may arrive in a bad condition. If this does happen, please get in touch via our contact page or email myshroomsuk@gmail.com





DELIVERY

How can I get my order? | Delivery options


We currently have 3 delivery options depending on each of our products. Postal delivery, hand delivery and collection.

UK Postal delivery
This option is available for our brownuffles, mushrooms, bars and protein balls. The rest of our cakes like our Berry Creamcake and Carrot Cake are quite fussy and need extra care when being handled. Therefore we are unable to send these out in the post.
This will usually take around 1- 5 working days to arrive. Please get in touch if you would like your order to be posted using guaranteed next day delivery. This will cost from £6.70 - £11 depending on the weight of your order.

The dispatch day is Mondays. Order by 6pm Sunday for your order for them to be sent out the next day. On some occasions, we may do a second dispatch on Thursdays. We will email you to confirm your order has been sent out. Please be sure to check your junk mail if you don't receive the email. EU Postal delivery This option is only available on our Mushroom extracts and Chaga Chunks. They will be posted using International standard or International Tracked by Royal Mail. This will usually take around 3 - 5 working days to arrive. Please note that once we leave your package with the courier we cannot accept responsibility if it goes missing. This will be dealt with on a case by case basis, and we will do our best to find a resolution but cannot guarantee a replacement or refund. The dispatch day is Mondays. Order by midnight Sunday for your order for them to be sent out the next day. On some occasions, we may do a second dispatch on Thursdays. We will email you to confirm your order has been sent out. Please be sure to check your junk mail if you don't receive the email.

Hand delivery
All of our products are available for this option.
We hand deliver to all London postcodes + Watford + Chigwell every 1st and 3rd weekend of the month. You can find out the date of the next delivery at the top of the shop page or your basket/cart page. Collection This option should only be selected if you can collect from us in Wembley or Kensal Green, London. Please message us before placing an order to arrange a time for you to come and collect.




When will my order be posted? | Postal Service


Dispatch days for Postal Orders are Mondays. Orders for the next Monday dispatch close on Sunday at 6pm.
If you missed the cut off or need something delivered on a specific date, drop us an email & we'll see what we can do. We will email you to confirm your order has been dispatched. Please be sure to check your junk mail if you don't receive the email. Boxes dispatched on Monday via Royal Mail First Class and will arrive within 2-5 working days. If your order hasn't arrived please contact your local royal mail depot to locate your parcel. Please get in touch if you would like your order to be posted using guaranteed next day delivery. This will cost from £6.70 - £11 depending on the weight of your order.




When will I receive my hand delivery?


We hand deliver every 1st and 3rd weekend of the month. You can find out the date of the next delivery at the top of the shop page or your basket/cart page. You can also find the Order by time on these pages. This will usually be one or 2 days before. Sometimes we extend this Order by deadline. We announce this on our Instagram and Facebook Stories.
If you missed the cut off or need something delivered on a specific date, drop us an email & we'll see what we can do. We will email/whatsapp you to confirm the time slot at which you will receive your order. We hand deliver to all London postcodes.




Which areas do you hand delivery to?


We hand deliver to all London postcodes. If you are just on the outskirts to any London borough send us a message and we will let you know if we can get the goods to you. Please check the When will I receive my hand delivery question above to see when you will get your order.




How can I place an order for collection?


Before you place an order for collection get in touch so we can arrange a time for you to come and pick up your snacks. This option should only be selected if you can collect from us in Wembley or Kensal Green, London.




What if I or the recipient isn't home?


The postal boxes are designed to fit through standard letter boxes, please consider that the delivery may not fit and therefore you may be left a red card from Royal Mail. Once you have placed an order, it is your responsibility to be available to receive the delivery.

For hand delivery someone needs to be available at the address given to receive the order. Myshrooms takes no responsibility for delays or spoiling of items due to no one being available at the delivery address.




How are the items packaged?


To package our items we use card board postal boxes, recycled paper boxes and paper, and paper tape.





MEDICINAL MUSHROOMS & TONIC HERBS

What are Tonic Herbs?


Tonic herbs were used for thousands of years by healers in ancient China. Also known as herbal tonics, they are medicinal herbs which are scientifically proven to support the body and deliver extraordinary health benefits. There are three distinct categories within Tonic Herbs: Superior herbs - these can be consumed daily with benefits accumulating over time. They were used daily by Emperors and the wisest and wealthiest people. Regular herbs - these can be used to treat poor health. They shouldn't be used for a long period of time, due to the negative secondary effects they can have on the human body. Inferior herbs -primarily considered to be toxic, should only be used for short periods of time to get a powerful and fast result when treating serious illnesses intensly. Tonic herbs fall under the “superior herb” group. These are known to be safe, gentle, well-tolerated and effective for the vast majority of people. Tonic herbs work with the body to help it adapt rather than forcing it to change, this allows a measured, nourishing and normalising effect to unfold within the body and its systems. Tonic herbs were rraditionally taken daily to promote longevity and prevent illness. They offer nourishment to the vital organs, strengthen essential functions and improve quality of life, without negative side effects. Some tonic herbs also fall are considered as 'adaptogens' as they aid the body in modulating one or many of its functions. Adaptogens must have certain characteristics; Its consumption must not create any harm or additional stress on the body. It must encourage healing via a non-specific action, supporting all of the body’s vital systems, including the nervous system, endocrine system and immune system. It must be adaptive in nature, assisting the body to overcome any physical, psychological or environmental stressors. Scientific research has verified their safety and confirmed the effects observed and documented by ancient Herbal Scientists over thousands of years of practice.




What are medicinal mushrooms?


Medicinal mushrooms have been a part of the human race’s quest for health and longevity for thousands of years. They assist in building our bodies immunity and resistance to a wide range of stressors and normalise body functions In the wild these mushies like their trees, specially the bark of the particular trees in which to grow. For example Chaga thrives on the bark of the birch tree. The medicinal compounds present in mushrooms come from the medium on which they grow. Most companies out there today sell mushrooms that are grown on grains/cereals like rice and oats, this leads to a false reading when looking at the active constituents such as polysaccharides and beta glucans. These are the compounds that provide us with the medicinal benefits, and that is why a lot of people who jump on the shroom wagon get dissapointed after experiencing nothing from a product they bought on the internet.




Why we use mushroom extracts? / What types do we use?


We use a range mushroom extracts, both in powder or liquid form. We use these due to their convenience and medicinal potency. In ancient times these used to be incorporated in a similar way, primarily taken in teas and culinary dishes throughout the day. Most herbs need to go through some form of processing in order to make their medicinal properties bio-available for human consumption. This may be by steeping the herb in boiling water for 20 mins - 2+ hrs or leaving it to extract in alcohol for weeks, months or even years!





0% junk | n0 gluten | n0 refined sugar | n0 soy 

snacks with mediCinal mushrooms

and tonic herbs for the mind-body-soul

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